Michigan Hospitals Close to Reaching PFAC Goal

Posted on May 09, 2017

As a foundational concept, the MHA Keystone Center is committed to partnering with hospitals to help advance person- and family-centered care. Recognizing the importance of partnerships with patients and families, the MHA Board of Trustees identified a goal that all Michigan hospitals have a functioning patient & family advisory council (PFAC) and/or have patient/family advisors on existing quality and safety improvement teams by the end of the 2016-2017 MHA program year. With less than two months remaining in the program year, 80 Michigan hospitals (slightly more than 75 percent) have reached this goal. These hospitals are recognized on the public MHA Keystone Center website to share their dedication and commitment to this effort.

The goal is one of the 12 person-and family-centered care practices outlined in the MHA Keystone Center Person & Family Engagement (PFE) Roadmap, which was developed by the MHA Keystone Center’s PFE Advisory Council. The roadmap guides hospitals that are planning to advance PFE within their facilities with best practices and resources to reach their goals.

Hospitals still working to achieve this goal are encouraged to contact Ewa Panetta at the MHA Keystone Center to learn more about resources and training opportunities. 


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  • Michigan Hospitals Close to Reaching PFAC Goal

Tags: Patient and Family Engagement, MHA Keystone Center, Patient Safety and Quality, PFAC, board goal

Posted in: Patient Safety & Quality

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