Care Team from Israeli Hospital Visits MHA Keystone Center

Posted on March 31, 2017

On March 27, the MHA Keystone Center hosted a care team from Sheba Medical Center in Tel Hashomer, Israel, who travelled to the U.S. to learn about the experiences and successes in Michigan hospitals as part of the MHA Keystone Center’s efforts to improve safety culture and reduce hospital-acquired conditions. The team consisted of Eyal Zimlichman, MD, chief medical officer; Gili Regev, MD, director of the Infection Control Unit; and llana Tal, RN, head epidemiology and infection control nurse. Also joining the group was Ronen Gellshtein, program director for Life Shield, a national infection control demonstration program in Israel.

Last year, Zimlichman reached out to the National Patient Safety Foundation (NPSF), because he wanted to learn why the MHA Keystone Center is nationally recognized for its success in reducing hospital-acquired infections. NPSF contacted the MHA Keystone Center, and put the two teams together.

“Collaboration is the hallmark in advancing patient care safety,” said Gary Roth, DO, FACOS, FCCM, FACS, chief medical officer, MHA Keystone Center. “The MHA Keystone Center began our processes with statewide collaboration, and we have started to share our successes as well as our opportunities nationally.”

During the Israeli hospital’s visit, the MHA Keystone Center staff shared how they assist Michigan hospitals and thousands of their team members - from providers to executives - with improving healthcare through various patient safety and quality initiatives and evidence-based practices.

“None of us are special,” said Roth. “We all have issues and opportunities for improvement in how we care for our patients. We’re also all on different paths along the same journey towards perfect patient care. However, merging these paths is the secret sauce to attaining our goal.”

On March 28, the Sheba team joined Roth and Ashley Sandborn, communications specialist, MHA Keystone Center, on site visits to Beaumont Hospital, Royal Oak and St. Joseph Mercy Ann Arbor. The site visits allowed the Sheba team to gain insights and learn several new ideas and concepts they can implement at their facilities.

 “One of the most efficient means of accelerating change is to learn from those that have gone before,” said Sam Watson, MSA, CPPS, senior vice president of patient safety and quality, MHA Keystone Center. “This is a two-way process, and we are always seeking to partner with others.”

At Beaumont Hospital, Royal Oak, the team met with Michael Barnes, MD, Paul Chittick, MD, and other staff to learn about infection control in intermediate medicine units, which care for patients who are in critical condition, but not critical enough to be in intensive care units (ICU).

At St. Joseph Mercy Ann Arbor, David Brooks, FACHE, president, St. Joseph Mercy Ann Arbor & Livingston, and Sharon O’Leary, MD, provided the team with insights into high reliability and safety culture practices as well as hospital-acquired infection prevention strategies. They also toured the medical ICU.

“Implementing change is the easy part, changing culture to sustain change is hard,” noted Watson. “Leveraging our experience in changing culture to learn with others is vital in our efforts to continue to support hospitals in improving.”

To learn more about the MHA Keystone Center or any of the initiatives mentioned in this article, email


  • Care Team from Israeli Hospital Visits MHA Keystone Center

Tags: MHA Keystone Center, safety culture, hospital-acquired conditions, highly reliable organization

Posted in: Patient Safety & Quality

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