2016-2017 MHA Keystone Center Annual Report Highlights Hospitals’ Improvements to Patient Safety, Healthcare Quality

Posted on October 26, 2017

Annual Report coverOn Thursday, Oct. 26, the MHA Keystone Center released its 2016-2017 annual report, Working Together to Build a Safer Tomorrow. The report highlights how the MHA Keystone Center, its member hospitals and health systems and state and national patient safety experts are working together to improve the safety and quality of patient care in healthcare by implementing evidence-based, best practices and exploring new and innovative ways to prevent harm, reduce healthcare costs and improve patient and staff safety. The efforts are centered on a core common goal – to make care safer and more reliable.

 “We’ve established a culture in Michigan that is distinct from other states,” said MHA CEO Brian Peters. “Our member hospitals are not afraid to tackle the big issues or unite with a common vision – discovering what works and what does not regarding patient safety and culture. The MHA Keystone Center continues to lead our members toward a common goal of making care safer and more reliable, both of which are critical components of quality healthcare and both of which are a shared responsibility.”

As evidenced by some of the key findings listed below, the report reveals how Michigan hospitals are reducing harm and increasing the safety and quality of healthcare delivery throughout the state.

  • 86 percent of Michigan hospitals have established a patient and family advisory council and/or partnered with patient/family advisors on existing improvement teams in an effort to engage with patients and families in improving outcomes.
  • As part of a multi-state effort to reduce 11 areas of patient harm, Michigan hospitals have made significant strides in making patient care safer through reductions in such areas as central line-associated bloodstream infections, catheter-associated urinary tract infections, post-operative pulmonary embolism and deep vein thrombosis.
  • Members of the MHA Keystone Center Patient Safety Organization have reported substantial improvements in safety culture and engagement scores since 2015, indicating a shifting landscape toward safer, process-driven care.

Featured in Monday Report. Click to view the full edition. The full report is available online along with a video, talking points and specific stories about how MHA Keystone Center member hospitals are improving the quality and delivery of healthcare for the patients they serve.

Members with questions about the report or requests for printed copies of the report should contact the MHA Keystone Center.


  • 2016-2017 MHA Keystone Center Annual Report Highlights Hospitals’ Improvements to Patient Safety, Healthcare Quality

Tags: Patient Safety Organization, patient safety, Speak-up! Award, culture, patient quality, high reliability organization, hospital improvement innovation network, root cause analysis and action, safe tables

Posted in: News Releases, Patient Safety & Quality

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