About the MHA Keystone Center

Advancing Safety and Quality in Michigan Hospitals

The MHA Keystone Center’s mission, vision and values guide its work and reflect its commitment to advancing safety and quality in Michigan hospitals.

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Improving Quality, Saving Lives.

Michigan hospitals and thousands of their team members are voluntarily participating in MHA programs to improve the safety and quality of healthcare. A growing number of hospitals in other states are now part of the MHA-led patient safety and quality initiatives.

As a result of these initiatives, which are driven by evidence-based, best practices and strongly supported by data, engaged hospitals are seeing great improvements on safety and quality outcomes.

Our Mission

Supporting healthcare providers to achieve excellence in the outcomes desired by the people they serve.

Our Vision

Achieving the highest quality healthcare outcomes that meet individual outcomes.

Our Values

Excellence
Innovation
Compassion
Teamwork

MHA Keystone Center Board of Directors

Katy Hoffman, DNP, RN, NE-BC

Trinity Health Ann Arbor

James Moses, MD, MPH

Corewell Health

Edward Pollak, MD, FASA, CPPS

Henry Ford Health

Jeff Postlewaite, DO

Michigan Osteopathic Association designate

Stephanie Pins-Schallip, CPHQ, MSA

MyMichigan Medical Center Sault

Nicole Stefan, CNMT, MBA, CPPS, CPHRM,

McLaren Oakland

Brook Watts, MD, MS

Michigan Medicine

Karen Clemmons-Lloyd

Patient Representative

James Grant, MD, MBA, FASA

Blue Cross Blue Shield of Michigan

Amit Sachdev, MD

MSU Health Care

Updates from the MHA Keystone Center

June 25, 2026

Blue Cross Blue Shield of Michigan Continues Longtime Investment in Safety & Quality of Healthcare

Blue Cross Blue Shield of Michigan is continuing its longstanding funding relationship with the Michigan Health & Hospital Association (MHA) Keystone Center with a $1 million contribution that will directly…

May 15, 2026

Keystone Quality and Safety Work Highlighted at MICAH QN Meeting

Kristy Shafer, senior manager, MHA Keystone Center, and senior lead quality improvement advisor for Superior Health, presented the Centers for Medicare & Medicaid Services (CMS) quality improvement program at the…

May 14, 2026

MHA Keystone Center to Present During National Caregiver Webinar

The National Alliance for Caregiving will host the webinar “Practical Methods for Integrating Caregivers into Care Delivery” from 1 to 2 p.m. ET May 27, highlighting how hospitals and health…

May 8, 2026

Safe Table to Focus on Medication Safety in Rural Hospitals

The MHA Keystone Center Patient Safety Organization (PSO) will host an in-person Safe Table on May 28 at Mackinac Straits Hospital in St. Ignace. The session will focus on strategies…

April 24, 2026

Keystone Board Advances Safety Priorities, Plans Upcoming Work

The MHA Keystone Center Board of Directors met April 8 to discuss safety and quality priorities, review governance actions and plan for the upcoming program year. Brook Watts, MD, chief…

April 24, 2026

MHA Keystone Center Pilot Reduces Caregiver Strain

The MHA Keystone Center, in partnership with the Michigan Health Endowment Fund, released findings from a two-year pilot since implementing the Michigan Caregiver Navigation Toolkit in acute care settings. Results…

Valued Partners

The MHA Keystone Center would like to thank the following organizations and individuals whose financial support or guidance have helped make lifesaving work successful.