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PSO RCA² Training

Wednesday, November 29, 2017 @ 8:00 AM - 5:00 PM

This full-day course is tailored to healthcare professionals who wish to increase their knowledge of the Root Cause Analysis (RCA) process.  The training will be administered by Jim Bagian, MD, PE, University of Michigan, and Joe DeRosier, PE, CSP, and is based off of the National Patient Safety Foundation’s (NPSF) RCA²:  Improving Root Cause Analyses and Actions to Prevent Harm guidelines.  Participants will learn about identifying and classifying events, assembling an RCA² team, steps and tools for analysis, measuring effectiveness, and process sustainability. For more information, please see the RCA² Training Overview.

This program has been approved for a total of 10.00 contact hours of Continuing Education credit toward fulfillment of the requirements of ASHRM designations of FASHRM (Fellow) and DFASHRM (Distinguished Fellow) and towards CPHRM renewal.

To receive the full 10.00 contact hours, you need to complete all of the following criteria:

  • Attend in-person training (7.00 hours)
  • Attend online webinar (1.00 hours)
  • Complete and submit RCA report using the NextPlane portal (2.00 hours)
  • Complete the online evaluation survey


Inn at Bay Harbor
3600 Village Harbor Drive
Bay Harbor, Michigan 49770


Janice Jones
(517) 886-8433