MHA Keystone Center Patient Safety Organization: Peer Support in Healthcare webinar

Monday, June 4, 2018 @ 10:00 AM - 11:00 AM

During this webinar, Jo Shapiro, MD, FACS, director of the Center for Professionalism and Peer Support, Brigham and Women’s Hospital, Boston, and associate professor of otolaryngology, Harvard Medical School, Boston, will discuss the serious problem of burnout among healthcare staff, how it is affecting patient care, and how to combat the growing epidemic through peer support and cultural change.

You will also learn about:

  • The importance of burnout among healthcare professionals and its effect on patient safety
  • The value of fostering strong peer support processes within healthcare settings
  • Strategies on peer collaboration within hospitals and health systems
Registration is free and open to all MHA Keystone Center PSO members.

As preparation for this webinar, we ask that all participants read two articles.  These articles give an overview of why peer support in healthcare is important by providing a conceptual definition of the issue, illustrating its impact and laying a crucial foundation for the content being delivered during the webinar.

Members with questions may contact the MHA Keystone Center PSO