The Board’s Evolving Role in Quality Oversight

Thursday, May 10, 2018 @ 1:00 PM - 2:00 PM


Hospital governing board members face a number of critical challenges that make governance more difficult and more important for organizational success, quality being one of the most critical. While quality measures are important, often there aren’t sufficient resources to focus on all of them. For example, some measures are required or linked to payment incentives, while others are part of voluntary improvement programs.

Board members need to know about mission‐critical responsibilities and how boards are responding to the rising challenges. In the MHA Health Foundation webinar “The Board’s Evolving Role in Quality Oversight,” the speakers will walk you through real‐world examples of boards who have become more effective at improving quality and how to replicate best practices. You will learn about:

  • The key indicators in a board-level quality dashboard
  • The pros and cons of having a stand-alone quality committee vs. the full board acting as the quality committee
  • The importance of having physicians lead the establishment of quality goals and improvement strategies
  • The skill sets you should look for when recruiting board members to lead on quality and high reliability
  • Evaluating when a measure needs a more thorough examination and when it is safe to rely on staff expertise

Meet Your Faculty

Karma Bass is a co-founder of Via Healthcare Consulting, Carlsbad, CA. Bass has experience in governance, strategic planning, healthcare policy and board effectiveness. Prior to Via Healthcare Consulting, she spent more than 10 years at The Governance Institute, San Diego.

Erica Osborne is a co-founder of Via Healthcare Consulting, Carlsbad, CA. Osborne has nearly 20 years of experience working in healthcare organizations across the country. She focuses on the important role of governance, critical issues facing healthcare organizations today, and empowering boards to make the important decisions necessary for organizational success.

Who Should Attend

Governing board members, compliance officers and chief executive officers

Connection Fee

$195 per MHA member; $295 for non-MHA members

Registration Deadline

Members are encouraged to register by noon May 9.

Register Now

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