7:30 – 8:15 a.m.
Continental Breakfast, Exhibits and Registration
8:15 – 8:30 a.m.
Welcome and Opening Remarks
Jan Harrington-Davis (MHHRA) and Neil MacVicar (MHA)
8:30 – 9:45 a.m.
Keynote Presentation – Don't Hold People Accountable - Develop Accountable People
Dave Moss, Senior Consultant, Arbinger Institute, Farmington, UT
When it comes to performance management, 95% of employees are dissatisfied with their company’s performance process, while 90% believe it doesn’t provide accurate information. With the overwhelming majority being so dissatisfied, it’s easy to see why accountability is an issue in today’s workforce. And it’s not just employees who are dissatisfied with performance management. Research shows that the single most neglected responsibility of executives is holding people accountable. In this session, drawing from the bestselling book on transforming work culture, The Outward Mindset, participants will learn an accountability model that both employees and managers like.
Participants will learn: 1. The major problem underlying processes that hold people accountable. 2. How to develop self-accountable people. 3. A simple but powerful self-accountability model that can be applied immediately.
9:45 - 10 a.m.
Break and Vendor Visits
10 - 11:15 a.m.
A Year in Review from the Perspective of a Human Resource Professional
David Buday, attorney, Miller Johnson, Kalamazoo
This presentation will discuss recent legal developments that impact human resource professionals. Topics that will be discussed include new developments in wage and hour laws, including the new overtime salary threshold; recent developments in the requirements for independent contractors; recent rulings from the National Labor Relations Board that affect employers’ rights, both in union and nonunion settings; an update on patient preference policies; and more.
11:15 a.m. – 12:30 p.m.
Networking, Vendor Visits and Lunch
12:30 – 4 p.m.
Education, Interaction and Constructive Networking
New and Exciting Format for the Afternoon Session!
Participants will hear a series of presentations on topics that regularly confront and impact healthcare human resource professionals. After each in-depth presentation, there will be a period of attendee interaction that includes a question and answer period with the speakers, followed by short networking discussions among the attendees. You will learn, react and interact throughout the afternoon.
Know Me, Include Me, Empower Me
Ovell Barbee, MLR/HR, senior vice president, human resources, and diversity officer, Spectrum Health, Grand Rapids
Learn how Spectrum Health is leveraging employee engagement to help its organization and employees connect to purpose. With a newly created vision, mission and values, Spectrum is using multiple approaches to hear from its employees with an ultimate desire to focus on achieving its strategic priorities.
Recruiting and Building Workforces
Workforce Jewels, Finding Diamonds in Your Backyard Through Strategic Collaborations
Roy Walker III, dean, health science and career programs, Malcolm X College, Chicago
Rhonda Hardeman, director of workforce partnerships, Malcolm X College, Chicago
Clayton Pryor, director of workforce development, Advocate Aurora Health, Chicago
This presentation will discuss identifying workforce opportunities through strategic partnerships with internal and external stakeholders of training institutions and human resource departments. In anticipation of a diminishment of healthcare professionals with an aging population, human resource departments will need to consider unique approaches to ensure they have a pipeline of employees to address their needs. This presentation will discuss the creation of the medical assistant pathway plan in which incumbent workers are being retrained to address workforce shortages within their organizations.
An Untapped Talent Pool — How Autistic Workers Bring Valuable Skills to the Workplace
Colleen Allen, PhD, president and CEO, Autism Alliance of Michigan, Southfield
Kathy Oswald, CEO, Center for Physician Leadership Excellence, Troy, and board member, Autism Alliance of Michigan
Employment has become an issue of national concern at the same time a growing number of individuals diagnosed with Autism Spectrum Disorder move from adolescence into adulthood. Many will be looking for jobs in an inclusive workplace where they can develop their existing strengths, learn new skills and begin to build a productive and satisfying career. Employers who look beyond traditional recruiting practices can greatly benefit from the unique talents of workers with autism. Explore the employment of individuals with autism and the success of nontraditional hiring methods.
Social Media in the Workplace
Don’t Tell Me What to Say: Employee Freedom on Social Media
Jonathon Rabin, attorney, Hall Render, Troy
Rabin will present on social media issues facing human resource professionals and answer your questions in that realm. He will focus on what employees can and can’t say (or do) and the constraints you face in investigating and issuing discipline.
Human Resource Metrics:
Getting Ahead of the Curve! Creating an HR Scorecard
Marcie McCune, director, HR Shared Services, Henry Ford Health System, Detroit
Larry Misuraca, MPA and HRIS consultant, Henry Ford Health System, Detroit
This presentation will demonstrate how gathering and analyzing HR dashboard and customer experience metrics exposes everyone’s part in helping to exceed customer needs and stay relevant in today’s market.