Logo for the Michigan Healthcare Human Resources Conference

April 19, 2018 | James B. Henry Center for Executive Development, Lansing

2018 Healthcare Human Resources ConferenceEach year, the MHA Service Corporation and the Michigan Healthcare Human Resources Association partner to present the Michigan Healthcare Human Resources Conference. This one-day conference provides an opportunity for Michigan human resources professionals to come together for professional development, continuing education and networking.

This conference has been approved for 6 HR (General) recertification credit hours by the HR Certification Institute® (HRCI®).


7:30 – 8:15 a.m.
Continental Breakfast, Exhibits and Registration

8:15 – 8:30 a.m.
Welcome and Opening Remarks

  • Neil MacVicar, vice president/attorney, unemployment, MHA Service Corporation, Okemos
  • Lisa A. Ouellette, vice president, human resources, Beaumont Hospital, Troy, and president, Michigan Healthcare Human Resources Association
  • Brian Peters, chief executive officer, Michigan Health & Hospital Association, Okemos

8:30 – 10 a.m.
Keynote Presentation
My Quarter Turns — Small Shifts, Big Impact
Train — Retain — Sustain High-performing Teams and Individuals

Tim Furlong, executive coach, author, speaker and facilitator, Simmons Group, Ann Arbor
We are creatures of habit and routine, so big changes — even if they get good results — are hard to sustain. But when we make small shifts in our behavior and approach and still get meaningful results, we begin to feel a sense of real accomplishment. When the change isn’t all that radical, it’s much easier to sustain in the long term. In doing so, a new habit is formed that is much more productive and in alignment with our business and personal goals. This presentation will speak to the latest trends that are impacting our organizations and, more importantly, give us tools and real-world strategies to help stay focused and energized on what creates the most value in our businesses and in our lives.

10 – 10:30 a.m.
Morning Break, Vendor Visits, Networking and Refreshments

10:30 – 11:30 a.m.
General Session
Changes in Employment Law That Matter to Human Resource Professionals
David Buday, attorney, Miller Johnson, Kalamazoo
With a new administration and several appellate court decisions, we have seen an amazing amount of change in one year. This presentation will highlight the most significant changes that have occurred and discuss the questions these changes raise, including:

  • Has the burden of proof practically shifted in sexual harassment investigations?  Should it? 
  • Will sexual orientation be found to be a protected classification under Title VII, and what will be the impact of the decision?
  • Will there be changes to the wage and hour rules, and will there be an increase in the salary level required to qualify as an exempt employee?
  • Will the current General Counsel of the National Labor Relations Board be successful in his publicized efforts to undo changes that occurred under the former administration in areas such as quickie elections, micro-units, and other matters affecting protected and concerted activity?

11:30 a.m. – 12:30 p.m.
Lunch, Vendor Visits

12:30 – 1:30 p.m.
Breakout Sessions

My Quarter Turns — Change, Opportunity and the New Normal
Tim Furlong, executive coach, author, speaker and facilitator, Simmons Group, Ann Arbor
Join Keynote Speaker Tim Furlong for a “deeper dive” into his Quarter Turns concept. In this breakout session, Furlong will dig a little deeper into the topics covered in his keynote address.

In today’s workplace, about the only thing we know for certain is that things will change. Now more than ever, business professionals and those in leadership roles need to adapt to the realities of change and how they impact the new normal. In this highly engaging and interactive session, participants will learn to clearly identify the “Four Levels of Readiness” associated with change to help them decide how best to serve their internal and external customers. Once this level of readiness has been determined, participants will engage in a brief, but impactful, experiential process designed to illustrate how to manage themselves, their peers and customers through the “Four Dynamics of Change” with clarity and purpose.

We Are Off to See the Wizard on Our Multicultural Journey!
Darrell King, PhD, president and CEO, King’s Motivation Station, and associate director, Multicultural Business Programs, Michigan State University, East Lansing
This highly interactive presentation will take you on a journey of self-exploration and conversation. We will focus how we define ourselves and how we believe others define us. We will explore how we may appear to be the same but, in fact, we all walk different paths on our multicultural journeys. Darrell King, PhD, will help us understand the importance of multicultural identity development and how our mindset can give us better tools in which to support our staff’s development. Whether it’s our own personal identity conflict or our identity conflict with others, this can be a major reason why we see early departures from our work environments. King will also provide some strategies that we can implement in our daily walk toward building diverse and inclusive work environments.

1:30 – 1:45 p.m.
Afternoon Break and Refreshments

1:45 – 2:45 p.m.
Breakout Sessions

Putting the Human Back in Human Resources — Workforce Transformation
Tracy Braman, executive director human resources, Lakeland Health, St. Joseph
This engaging, energetic session provides an overview of the workforce transformational changes at Lakeland Health over the past 12 to 18 months that have evolved the employer brand to be human-centered, resulting in positive patient and organizational outcomes. Emphasis is placed on transformation of language, the creation of a team member experience roadmap, and the importance of workforce analytics in determining the focus for the future. This session will help participants:

  • Understand the importance of changing the language in human resources
  • Use examples of workforce transformation to make changes in their organizations
  • Learn to use workforce metrics and analytics to tell their story

How Will the New NLRB Impact You?
Bruce Bagdady, attorney, Hall Render, Troy
Under the Obama administration, the National Labor Relations Board (NLRB) published new pro-union rules and issued decisions overturning years of long-standing precedent. President Donald Trump has appointed a new NLRB General Counsel and filled open vacancies on the NLRB, resulting in a 3-2 Republican majority. In this presentation, we will look at the impact of current and anticipated rulings on both union and nonunion employers. Topics to be discussed include:

  • Can employees use our organization's email for campaigns?
  • Should we change our policies?
  • When is an employee entitled to a representative?
  • The latest on social media.
  • How will the new board impact collective bargaining and union election issues?
  • When are employees actually engaged in protected concerted activity?

2:45 – 3 p.m.
Afternoon Break and Refreshments

3 – 4 p.m.
Breakout Sessions

​Stacking Stones to Achieve Wellbeing and Resilience
Cindy Bjorkquist, wellness programs director, Blue Cross Blue Shield of Michigan, Detroit
Learn how to build your resilience and achieve wellbeing by assigning areas of your life to each stone within a balanced structure. Topics covered will include life assessment, the value of meditation, and brain reprogramming for happiness that will lead to a sense of wellbeing and resilience.

Managing False Claims Whistleblowers in your Organization
Jonathon Rabin, attorney, Hall Render, Troy
Between 2009 and 2016, the federal government recovered $19.3 billion from the healthcare industry under the False Claims Act. Most of the litigants in those cases are employees. Learning how to investigate and manage their compliance and employment concerns is key to reducing exposure under the False Claims Act. This presentation will help human resource professionals understand:

  • Why managing false claims whistleblowers should matter.
  • Motivations for employees to become whistleblowers.
  • How to manage and mitigate actual and would-be whistleblowers.
  • Practical ways to conduct whistleblower investigations and determine disciplinary action.

4 p.m.


Tim Furlong, executive coach, author, speaker and facilitator, Simmons Group, Ann Arbor

Tim FurlongTim Furlong is a nationally recognized speaker with a unique brand of “Edutainment” that has impacted nearly every type of organization for almost two decades. Furlong is author of the book Quarter Turns – Small Shifts, Big Impact and the creator and founder of the Quarter Turns coaching program and video training, which has enabled leaders to identify small shifts in approach and behavior that yield highly impactful, sustainable results.


David BudayDavid Buday, attorney, Miller Johnson, Kalamazoo

David Buday is a member of the Miller Johnson law firm and is chair of the firm’s Employment-Healthcare Practice Group, a group of dedicated labor and employment attorneys who monitor current developments and trends. 


Darrell King, PhD, president and CEO, King’s Motivation Station, and associate director, Multicultural Business Programs, Michigan State University, East Lansing

Darrell KingDarrell King is a distinguished professional and expert in success strategies, motivation and leadership development. He is a “knowledge-preneur,” leveraging his skills as a motivational speaker, program administrator, adjunct professor and consultant to bring inspiration to various constituents in business, higher education and the community.


Tracy BramanTracy Braman, executive director human resources, Lakeland Health, St. Joseph

Tracy Braman has been in human resources for 15 years and, over the past year, has been speaking across the country with the American Hospital Association on emerging workforce issues.


Bruce BagdadyBruce Bagdady, attorney, Hall Render, Troy

Bruce Bagdady is a member of the Hall Render law firm and leads the firm's Labor & Employment practice group. He has focused his career on representing a diverse group of employers in the areas of employment and labor law.


Jonathon RabinJonathon Rabin, attorney, Hall Render, Troy

Jon Rabin is a health attorney whose practice encompasses employment litigation. He also counsels employers in day-to-day personnel matters. He is a member of Hall Render’s Complex Litigation Team.


Cindy BjorkquistCindy Bjorkquist, wellness programs director, Blue Cross Blue Shield of Michigan, Detroit

With more than 33 years of experience in various roles in the health and wellness industry, Cindy Bjorkquist is responsible for the strategy, development and operations of health and wellness programs for the largest healthcare insurance company in the state of Michigan. 

Hotel Information and Event Details

The registration is available online via the MHA Member Portal. The fee for this conference is $75 and credit card payment is required to complete registration. For assistance, contact Wendy Knight at the MHA. 

Confirmation of your registration will be sent automatically via the MHA Member Portal. Contact Wendy Knight at (517) 886-8260 if you have not received confirmation within two weeks of your registration submission.

Registration fees less a $25 cancellation charge are refundable if notice is given on or before April 12, 2018. No refund will be issued after this time. Registrants may send an alternate.

If you have any special needs, please contact Wendy Knight at (517) 886-8260 at your earliest convenience so adequate arrangements can be made. We cannot accommodate last-minute dietary requests at the conference. All menus are planned in advance by hotel staff.

The Candlewood Suites East Lansing Hotel is attached to the James B. Henry Center for Executive Development. To make reservations or for directions from your location, call the hotel directly at (517) 351-8181. Online reservations may be made at cwsuites.com. Reservations will be accepted on a space-available basis at prevailing rates.

On-site public parking is available at no charge.

Registration for the 2018 Michigan Healthcare Human Resources Conference is now open. Secure your spot by registering now. Contact us for more information.


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Thank You to Our Sponsors

We would like to thank our sponsors this year for their content and/or financial contributions. We appreciate their support and encourage conference participants to explore the products and services of these organizations.

Gold Sponsors

Coverys logo

Miller Johnson Attorneys logo

Hall Render logo


Bronze Sponsors

Blue Cross Blue Shield logo

Novo Nordisk logo

Leading Michigan to Better Health

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