Breakthrough: Connect. Learn. Lead.

Breakthrough: Connect. Learn. Lead.

Breakthrough is an experience that inspires and mobilizes you to pursue real change. In 2019, healthcare executives, senior leaders and trustees analyzed and discussed disruption in healthcare and how to design and launch a business strategy that results in better outcomes and less cost. See highlights on Facebook and Twitter.


Thursday, Feb. 21

Noon – 1 p.m.

1 – 1:45 p.m.
Keynote Session - Disruptors in Healthcare
David Morlock
, managing director, Cain Brothers, Ann Arbor

1:45 – 2:15 p.m.
The Learning Zone Defined

2:15 – 2:45 p.m.
Refreshments and Zone Finding

2:45 – 4:15 p.m.
Learning Zones

IA Collaborative staff will lead groups through a design for disruption.

  • Hospital-at-home, Gregory Goodman, MD, Brigham & Women’s Hospital, Boston.
  • Addiction Treatment Service Line Development, R. Corey Waller, MD, principal, Health Management Associates, Lansing.
  • Partnerships to Increase Health Equity, Michele Richards, director, Patient Care Management and Assistance, Henry Ford Health System, Detroit.

4:15 – 4:30 p.m.
Unpacking the Zones and adjourn

5 – 7 p.m.
Networking reception

Friday, February 22

7:30 – 8:30 a.m.
Continental breakfast and MHA briefing

8:30 – 9:30 a.m.
Plenary session and panel discussion - Workplace Safety and Combating Violence

  • John Bolde, director, safety & security, Munson Healthcare, Traverse City.
  • Terri LaCroix-Kelty, LMSW, director of behavioral health, Munson Healthcare, Traverse City.
  • Seth Karnes, senior manager, healthcare training programs, HSS, Denver.

9:30 – 10 a.m.
Hotel check-out/break

10 – 11 a.m.
Plenary session - Workforce Needs in a Changing Environment
Kimberly McNally
, McNally & Associates, Seattle

11 – 11:45 a.m.
Closing session - A Dose of Healthcare Humor
David Glickman
, Tampa, FL

11:45 a.m.

Related Events

CEO Dinner

The CEO Dinner allows CEOs to informally discuss issues with Brian Peters, CEO, and Sam R. Watson, senior vice president, field engagement. Seating is limited and reservations will be secured on a first-come, first-served basis. The dinner will be held the evening prior to the conference, from 6:30 to 8:30 p.m. Feb. 20, in the Aerie restaurant at the Grand Traverse Resort and Spa. Please RSVP no later than Feb. 8 to Erica Leyko at the MHA. Questions about the dinner can be directed to Erin Steward, vice president, field engagement.

Healthcare Leadership Academy

Providers must find ways to create a more organized, coherent system of care that produces value to patients and aligns patient care in all settings — inpatient, ambulatory and nontraditional settings. The MHA, in partnership with the Michigan State University Eli Broad College of Business, the MSU College of Osteopathic Medicine and the Michigan Osteopathic Association, is offering the Healthcare Leadership Academy: Business Strategy for a Changing Landscape. The academy is designed to teach existing and emerging healthcare leaders skills associated with influence, strategic conversations and building trust, while also developing knowledge of innovative care delivery and financing models.

Module 1 will be held Feb. 22 and 23, immediately following Breakthrough at the Grand Traverse Resort and Spa. Module 2, March 18 - 20, will be held at the James B. Henry Center for Executive Development, Lansing. Please consider this opportunity for investing in your own healthcare leaders, whether they are already engaged in leadership or are future leaders.

Conference Specifics

MHA-member and Sponsor Registration Fees

On or before Jan. 25: $500 per person

After Jan. 25: $545 per person

Guest Fee: $75 per person

Registration and Confirmation: Registration is available online via the MHA Member Portal. Credit card payment is required to complete registration. Confirmation of your registration will be sent automatically via the MHA Member Portal. Contact Erica Leyko at (517) 323-3443 if you have not received confirmation or have any questions.

Group Discount: A registration discount will be available for teams of three or more people from the same hospital (does not apply across hospitals in a system). If you are registering a team, please contact Erica Leyko at the MHA at (517) 323-3443.

Venue and Overnight Rooms: An overnight room rate of $120 for hotel guest rooms and $150 for tower guest rooms has been secured for MHA Breakthrough attendees (rooms subject to state and local taxes and resort fee) at the Grand Traverse Resort and Spa. Room rates will be honored for reservations from Feb. 20 - 22. Room reservations can be made on the resort’s website. Enter code “MHA0219” on the Book Here button on the home page. You may also call (800) 968-7352 to make a reservation. Mention code “MHA0219” to receive the discounted rate. After the cut-off date of Jan. 30, room reservations and rates will be confirmed based on availability.

Spouse/Guest Fee: Guests who are not employees, governing board members, or medical staff of registering organizations are welcome to attend the meeting and networking functions for $75.

Attendance Policy: Attendance at MHA Health Foundation conferences is open to MHA members, conference sponsors and invited guests only. Please contact Sam R. Watson, senior vice president, field engagement, with questions regarding membership. MHA name badges must be worn for admittance to all conference events. Breakthrough is funded entirely by registration fees and is not supported by MHA dues.

Continuing Education Credit: The MHA Health Foundation will award 6 hours of continuing education credit to participants attending the conference. The MHA Health Foundation is authorized to award 6 hours of pre-approved ACHE Qualified Education credit (non-ACHE) for this program toward advancement or recertification in the American College of Healthcare Executives. Participants in this program wishing to have the continuing education hours applied toward ACHE Qualified Education credit should indicate their attendance when submitting application to the American College of Healthcare Executives for advancement or recertification.

Cancellation Policy: Fifty percent of the registration fee will be credited to the card used for registration payment if notice is given by Feb. 13, 2019. No refund will be issued after this time. Registrants may send an alternate.

Winter Weather Policy: Very rarely has the MHA canceled a conference due to inclement weather, but severe weather conditions can prevent registrants from attending a conference. If the MHA conference is not canceled, it is our policy to offer a voucher worth 50 percent of the paid registration fee to those who submit a request in writing. The voucher can be used toward payment at a future MHA conference by the individual who could not attend.

Special Needs: If you have any special needs or concerns regarding program site access, dietary restrictions, or your participation in the program, call Erica Leyko at the MHA at (517) 323-3443. Inquiring in advance will enhance our ability to respond to your individual needs!

Conference Attire: Business casual dress is appropriate for the conference. Please dress in layers, as the room temperature may vary.

Faculty and Speakers

John BoldeJohn Bolde is the system director of safety and security for Munson Healthcare in Traverse City. He has worked in healthcare safety, security and emergency management for more than 22 years. He is a past president of the Michigan Healthcare Safety Association and is a certified Crisis Prevention Institute nonviolent crisis intervention instructor.


Jeff GershuneJeff Gershune* is a research and design strategy group director with IA Collaborative, Chicago. For more than 20 years, Gershune has led clients, including many Fortune 500 companies, in the development and implementation of transformational innovation solutions.


David GlickmanDavid Glickman has been a professional speaker and entertainer for more than 25 years and has presented more than 2,000 programs. He is an expert in “finding the funny” in the wide array of companies and associations to whom he has spoken—and translates that humor into a powerful keynote message that resonates with audiences everywhere.


Gregory GoodmanGregory Goodman, MD, is an Associate Physician at Brigham and Women’s Home Hospital program and Instructor in Medicine at Harvard Medical School. Previously, he served as an Innovation Fellow at Remedy Partners, The Episodes of Care Company, and was responsible for physician quality performance and clinical technology innovation. Greg is passionate about inspiring the next generation of physician leaders and is the founder of the Physician Entrepreneur Summit and host of the ModernMD Podcast. Greg is a graduate of Tufts University School of Medicine and Brandeis University.


Seth Karnes is senior manager, Healthcare Training Programs, at HSS, an organization specializing in physical and electronic security, emergency management, and targeted safety education and consulting.


Terri LaCroix-KeltyTerri LaCroix-Kelty, LMSW, is the director of behavioral health at Munson Healthcare, Traverse City. She is responsible for the behavioral health service line which includes inpatient, partial and outpatient behavioral health services, and an HIV-AIDS clinic and outreach.


Kimberly McNally, MN, RN, is president of McNally & Associates, a healthcare coaching and consulting firm. McNally serves on the American Hospital Association’s Health Strategy & Innovation Committee and on the board of UW Medicine Health System.


Dave MorlockDavid Morlock is a senior banker in Cain Brother’s Health Systems M&A Group. Morlock joined Cain Brothers in 2016 with 30 years of experience as a health system executive. He specializes in strategy development, mergers and acquisitions, and major capital investing.


Michele RichardsMichele Richards, MBA, director of Patient Care Management and Assistance, Henry Ford Health System, is a member of the Henry Ford Pursuing Equity in Healthcare Committee, where she leads, among other projects, a partnership among the Henry Ford Health System and Ford Motor Company’s Mobility GoRide NEMT business to provide patient transportation to reduce readmission rates.


Corey WallerR. Corey Waller, MD, MS, FACEP, DFASAM is an addiction, pain, and emergency medicine specialist and a principal consultant at Health Management Associates. Prior, he was senior medical director for Education and Policy at the National Center for Complex Health and Social Needs, an initiative of the Camden Coalition of Healthcare providers.


Amy WicksAmy Wicks* is a principal researcher and design strategist with IA Collaborative, Chicago. Wicks works with multidisciplinary design teams to translate user insights into realized solutions. Her background is in user-centered healthcare innovation, previously working as a service designer at the Mayo Clinic Center for Innovation in Rochester, MN. 


Luke WestraLuke Westra* is a design engineering director at IA Collaborative, Chicago. With more than 16 years of experience in product development, Westra has developed and launched advanced medical devices into the healthcare market to improve both patient experience and safety.


* IA Collaborative speakers.

Contact us for more information. 

This event may be photographed and/or videotaped. Your attendance will indicate your consent for the use of such photographs or videotapes for educational and/or promotional purposes.




Thank You to Our 2019 Sponsors

Platinum Sponsors

BHPI logo

Alliance HNI logo

Coverys logo

Gold Sponsors

KaufmanHall logo

Novo Nordisk

Silver Sponsor


Kitch Attorneys & Counselors

Bronze Sponsors

Blue Cross Blue Shield Blue Care Network Logo

Indigo Health Partners

MANA logo

MHA Service Corporation



Learn about Sponsorship

Contact Us

MHA 100 Year Anniversary

Watch the video »