7 – 8 a.m.
Registration, Breakfast and Exhibitors
8 – 8:15 a.m.
Opening Remarks & Welcome
Brian Peters, chief executive officer, Michigan Health & Hospital Association (MHA), Okemos, MI
8:15 – 9:15 a.m.
Intensive Care Unit (ICU) Burnout
Jennifer Leckie, CCRN-CSC/CMC, RN, Hillcrest HealthCare System, Tulsa, OK
9:15 – 10 a.m.
ICU Burnout Breakout Activity
- Jennifer Leckie, CCRN-CSC/CMC, RN, Hillcrest HealthCare System, Tulsa, OK
- Deena K. Costa, PhD, RN, assistant professor, University of Michigan, Ann Arbor, MI
10 – 10:30 a.m.
Break & Exhibitors
10:30 – 11:30 a.m.
Quality Improvement in Critical Care
Jennifer Stevens, MD, associate director, Mount Sinai Beth Israel Deaconess Medical Center, Boston, MA
11:30 – 11:45 a.m.
2017 Keystone ICU Survey Results
Deena K. Costa, PhD, RN, assistant professor, University of Michigan, Ann Arbor, MI
11:45 a.m. – 12:45 p.m.
Lunch & Exhibitors
12:45 – 1:15 p.m.
BCBSM P4P Storyboard Presentations
Kristy Shafer-Swadley, coordinator, Patient Safety & Quality, MHA Keystone Center, Okemos, MI
1:15 – 2 p.m.
John Mulder, MD, FAAHPM, HMDC, medical director, Trillium Institute; director, Grand Rapids Hospice and Palliative Medicine Fellowship Program, Grand Rapids, MI
2 – 2:45 p.m.
One Hospital’s Journey: Adapting a Traditional Intensivist-Led Intensive Care Unit Model to Include Patients and Families, Leading to Improved Satisfaction and Better Clinical Outcomes
Beaumont Hospital, Trenton, MI
- Janie Bereznay, clinical manager, IMC/ICU
- Bev Crider, patient family advisor
- Brittany Harper, manager of service excellence and guest relations
- Ahmed Maarouf, MD, intensivist
2:45 – 3 p.m.
Break & Exhibitors
3 – 4 p.m.
Bringing it all Together – Overview of Critical Care Hot Topics
Catherine L. Hough, MD, MSC, professor, Division of Pulmonary, Critical Care & Sleep Medicine, University of Washington, Seattle, WA