MHA Keystone Center Events

March 9

9:30 – 9:45 a.m.

Welcome remarks from Brian Peters, chief executive officer, Michigan Health & Hospital Association

9:45 a.m. – 10:30 a.m.

Implicit Bias/Health Equity presented by Randolph Rasch, PhD, RN, FNP, FAANP, dean and professor, College of Nursing, Michigan State University

10:30 a.m. – 11:30 a.m. 

Reducing the Risk of Opioid Use Disorder, Overdose and Death presented by Robert Redwood, MD, MPH, FACEP, Emergency Department, Cooley Dickinson Health Care

11:30 a.m. – 12:30 p.m. 

Maternal Hypertension presented by Lisa Thiel, D.O., FACOOG, perinatologist, Spectrum Health - Maternal Fetal Medicine

12:30 p.m.

Closing Remarks

March 10

9:30 a.m. – 10 a.m.

Welcome & PSO Updates presented by Adam Novak, MA, CPPS, director, Safety Initiatives, MHA Keystone Center

10 a.m. – 10:45 a.m.

Shifting Our Mindset to Improve Failure to Rescue presented by Amir Ghaferi, MD, MS, associate professor of Surgery and Business, University of Michigan

10:45 a.m. – 11:45 a.m. 

Safety Culture presented by Kendall Troyer, MHSA, vice president, organizational excellence & quality, Spectrum Health Lakeland

11:45 a.m. – Noon 

Closing Remarks

Registration and Confirmation: MHA Keystone Center PSO members may register at no cost. Registration confirmation will be sent automatically via the MHA Member Portal. Please contact the MHA Keystone Center PSO with questions.

Continuing Education: This event was awarded continuing education credits:

• 5 contact hours for nursing.
• 5 contact hours for risk management.
• 5 educational hours for other healthcare professionals (Certificate of Attendance).

Randolph F.R. Rasch, PhD, RN, FAANP is the dean and professor at the Michigan State University College of Nursing. Dr. Rasch has over twenty-five years of experience teaching in BSN, MSN, DNP and PhD programs in nursing. He has published and presented in the areas of primary care, HIV risk reduction and diversity in healthcare education and clinical practice. Dr. Rasch has consulted on many projects, including an analysis of nursing productivity and workload as well as process improvement. He provides expertise in primary care and community health, licensed practical nurses, registered nurses, advanced practice nurses/nurse practitioners, and cultural diversity in healthcare services.

Robert Redwood, FACEP, MD, MPH is the chief of emergency medicine at Cooley-Dickinson Hospital and chairs the emergency department's opioid task force. Dr. Redwood has partnered with the MHA Keystone Center in the Great Lakes Partners for Patient Hospital Improvement Innovation Network where he provided expertise during the Midwest Alternatives to Opioids project. He also partners with the Superior Health Quality Alliance to enhance efforts in behavioral health outcomes and opioid misuse.

Amir A. Ghaferi, MD, MS, FACS, FASMBS serves as an associate professor of surgery and business at the University of Michigan and vice chair for strategy and finance in the Department of Surgery. He is the director for ambulatory surgery in the University of Michigan Medical Group where he oversees clinical operations, quality, strategy and finance for Michigan Medicine ambulatory surgery centers. He is also the director of the Michigan Bariatric Surgery Collaborative, a consortium of 40 hospitals and 80 surgeons focused on improving the safety and quality of bariatric surgery. Dr. Ghaferi's research focuses on understanding the relationship of organizational systems and design to quality and efficiency, with the ultimate goal of designing interventions to improve care locally, regionally, and nationally.

Kendall Troyer serves as vice president of quality, patient safety, and physician practices at Spectrum Health Lakeland. His experience includes hospital operations, revenue cycle leadership, directing an enterprise electronic health record implementation of the Epic system and serving as chief operating officer of the Lakeland Medical Group.