The MHA Keystone Center Speak-up Award

Launched in March 2016, the MHA Keystone Center Speak-up! Award is designed to acknowledge the efforts of individuals or teams within MHA Keystone Center Patient Safety Organization hospitals who speak-up to prevent potential harm to patients or other staff members. The award not only represents a volitional voicing of concerns by one or more people, but is a tool through which one may eliminate preventable harm caused by miscommunication and noncommunication. The MHA Keystone Center Speak-up Award is an adaptation of the Minnesota Hospital Association’s Good Catch for Patient Safety Award.

Nomination Form

Nomination Requirements

  • Nominations are open to all healthcare staff working at an MHA member organization in good standing.
  • Nominees should exhibit the award motto: Speaking up when it’s easy to say nothing and difficult to say something.
  • All MHA Keystone Speak-up! Award nominations must be submitted online. Nominations are accepted on an ongoing basis and will be reviewed and awarded quarterly, with one quarterly awardee receiving additional recognition at the annual MHA Patient Safety and Quality Symposium.
  • Application and supplementary materials provided during the nomination process will not be returned.

Evaluation Process

All nominations will be reviewed in a two-step process by a workgroup comprised of patient safety and quality improvement leaders.

  1. In round one, nominations will be evaluated based on the completeness of the nomination form, the nature of the event and the impact of the prevented adverse event or error. If the nomination meets the criteria for round two evaluation, the nominator may be asked to provide additional information. Evaluation in this stage allows for a possible 30/100 points.
  2. In round two, a subcommittee of the MHA Keystone Center Board of Directors will consider the following items in addition to evaluating applications and supplemental nomination materials:
  • Severity of the prevented adverse event
  • Magnitude of the decision to speak-up
  • Level of difficulty of speaking-up
  • Effect of speaking-up on the organization

Evaluation in this stage allows for a possible 70/100 points. Based on the nominations received and the total points accumulated in the individual nomination evaluation process, the subcommittee will select a quarterly MHA Speak-up! Award recipient.

Award Presentation

MHA Keystone Speak-up! Award recipients will be notified individually. Quarterly award recipients will receive an MHA Keystone Speak-up! Award certificate. If approved by the awardee’s organization, the MHA Keystone Center will arrange for an onsite recognition event. Award recipients will also be recognized below under Past Winners and in other official MHA communications.

All quarterly MHA Keystone Speak-up! Award recipients will be eligible for recognition at the annual MHA Patient Safety and Quality Symposium. The MHA Keystone Center Board of Directors subcommittee will review quarterly award recipients in a calendar year and select one for recognition at the annual symposium.

Award Honorees

2017

Quarter 3

Winner: Kassandra Gauna, RN, Hayes Green Beach Memorial Hospital

Runners Up:

  • Ann Jurgensen, Aspirus Ontonagon
  • Tabitha Foster, Oaklawn Hospital
  • Leisa Thornton, Beaumont Hospital, Trenton
  • Laura Ballinger, Spectrum Health Pennock Hospital

Quarter 2

Winner: Jennifer Ludwig, RN, Sparrow Hospital

Runners Up:

  • Michelle Kittendorf, Sparrow Hospital
  • Beth Green, Lake Huron Medical Center
  • Lisa Carlos, Beaumont Hospital, Dearborn
  • Mark Olsen, Sturgis Hospital

Quarter 1

Winner: Gaiti Bakhsh, DO, Beaumont Health, Taylor

Runners Up:

  • Mary Vaugn, Bronson Battle Creek Hospital
  • Susan Kelchner, Beaumont Medical Group
  • Michelle Kelly, Beaumont Hospital, Wayne
  • Lora Ballinger, Spectrum Health, Pennock
  • Sarah Lee, Bronson Battle Creek Hospital

2016

Quarter 4

Winner: Karen Kazyak, RN, Beaumont Health, Royal Oak

Runners Up:

  • Cheryl Hendricks, Beaumont Hospital, Dearborn
  • Lisa Wagner, Beaumont Hospital, Grosse Pointe
  • Ruthann Strasz, Beaumont Hospital, Grosse Pointe
  • Marisa Engel, Beaumont Hospital, Grosse Pointe
  • Madonna Saad, University of Michigan Hospitals and Health Centers
  • Danielle Hudson, Henry Ford Hospital
  • Samuel Turner, Detroit Medical Center Harper University Hospital
  • Christin Schenk, Beaumont Hospital, Farmington Hills

Quarter 3

Winner: Kristi Tyler, Beaumont Health, Taylor

Runners Up:

  • Alysha Martinez, Beaumont Hospital, Dearborn
  • Amanda Gray, Beaumont Hospital, Dearborn
  • Denise Nierman, Beaumont Hospital, Dearborn
  • Jennifer Niehaus, Beaumont Hospital, Dearborn
  • Maria Manzari, Beaumont Hospital, Trenton
  • Norine Fuerth, Beaumont Hospital, Grosse Pointe
  • Patricia Boisseau, Beaumont Hospital, Farmington Hills

Quarter 2

Winner: Seth Raymond, DO, Bronson Methodist Hospital, Kalamazoo

Runners Up:

  • Shirley Wilson, Beaumont Hospital, Royal Oak
  • Kristen Cenci, Beaumont Hospital, Taylor
  • Yolanda Robinson, Beaumont Hospital, Taylor
  • Jennifer Brott, Spectrum Health Zeeland Community Hospital
  • Melanie Mann, Sturgis Hospital
  • Mahesh Sharman, MD, Hurley Medical Center

Frequently Asked Questions

Who can be nominated?

Any healthcare staff member employed at an MHA Keystone Center Patient Safety Organization (PSO) hospital can be nominated. This award is founded on the principle of transdisciplinary teamwork; everyone has the right to be concerned and everyone has the right to speak up.

Can I nominate myself?

Yes, you may nominate yourself, though we will require another contact at your facility to verify the authenticity of the event.

Can patients and families be nominated?

No, not at this time. This award is focused on acknowledging the efforts of healthcare staff members.

How many times can I nominate an individual or team?

You can nominate the same individual or team multiple times, but it must be for a different event. If two nominations are submitted for the same event, we will reach out to the contacts listed in the nomination forms to work with each nominator.

When is a nominee selected to receive the award?

Final selections will take place in the middle month of each quarter (February, April, June, etc.). The annual award recipient for a given year will be selected in February the following year. Annual recipients will be recognized at the MHA Patient Safety & Quality Symposium.

Can a nominee receive this award even if information about the event is withheld?

Yes, though we do encourage you to submit as much information as possible, we realize that certain information is sensitive. We have provided an option at the bottom of the nomination form to provide an event I.D. number for PSO members who prefer to submit anecdotal information into our secure repository.

Will any of our information be published?

We would like to share your speak-up story in a de-identified manner if possible, but will always respect the wishes of you and your organization. None of the details of the event within your nomination form will be published unless otherwise approved by both you and your organization.

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