PSO RCA² Training

Wednesday, May 31, 2017 @ 8:00 AM - 5:00 PM

This full-day course is tailored to healthcare professionals who wish to increase their knowledge of the Root Cause Analysis (RCA) process.  The training will be administered by Jim Bagian, MD, PE, University of Michigan, and is based off of the National Patient Safety Foundation’s (NPSF) RCA²:  Improving Root Cause Analyses and Actions to Prevent Harm guidelines.  Participants will learn about identifying and classifying events, assembling an RCA² team, steps and tools for analysis, measuring effectiveness, and process sustainability. For more information, please see the RCA² Training Overview.

Breakfast and lunch included.

To register, please complete the online registration form. There is no fee for MHA Keystone PSO member organizations to participate in



L.V. Eberhard Center, GVSU
Room 215 (Second Floor)
301 Fulton St. W
Grand Rapids, MI 49504


Tammy Nault
Grand Rapids, MI