MHA Keystone Center Spring 2017 Workshop: Imparting Information and Increasing Awareness through Organizational Briefings

Wednesday, May 24 | 9:30 a.m. - 3:30 p.m.
East Lansing Marriott at University Place

Hospital leaders in Michigan have taken the first steps in the journey to high reliability and enhanced patient safety by completing the OroTM 2.0 High Reliability Assessment. The assessment revealed strengths and opportunities in the foundational areas of leadership commitment, safety culture and performance improvement processes. The leadership teams are now prepared to assist and support the journey toward high reliability.

At the MHA Keystone Center Spring 2017 Workshop, participants will learn how to use systematic, interdiscplinary daily organizational briefings. In addition to learning how to perform briefings, participants will receive tools for implementing and developing strong systems for follow-up. Michigan colleagues leading HROs will explain how they are advancing high reliability in their hospitals, and interactive sessions led by the Joint Commission Center for Transforming Healthcare will help participants develop action plans for their individual hospitals.

Registration is free for all Michigan Hospital Improvement Innovation Network (HIIN) member hospitals. Michigan HIIN member hospitals are encouraged to send representatives, which should ideally include members of the leadership and safety & quality teams.

To register, click below.


Printable Registration Form

For more information, click the contact button below.

Contact Us


9:30 – 10:00 a.m.

10:00 – 10:15 a.m.
Opening Remarks and Welcome
Brian Peters, CEO, Michigan Health & Hospital Association
Gary Roth, DO, chief medical officer, Michigan Health & Hospital Association
Coleen Smith, director, Joint Commission Center for Transforming Healthcare

10:15 – 11:30 a.m.
Keynote: Daily Operations Briefing
Matthew J. Wain, MAS, COO, Medical University of South Carolina

11:30 a.m. – 12:30 p.m.
Lunch (on your own)
A selection of restaurants within close proximity to the meeting space is available online.

12:30 – 1 p.m.
Hospital Sharing
Shannon Striebich, president, St. Joseph Mercy Oakland
David Jahn, president & CEO, War Memorial

1 – 3:15 p.m.
Structured Questions and Action Plan Development
Coleen Smith, director, Joint Commission Center for Transforming Healthcare
LuAnn Vis, associate director, Joint Commission Center for Transforming Healthcare

  • Create or Augment your Process
  • Team Exercises

3:15 – 3:30 p.m.
Closing Remarks
Gary Roth, DO, chief medical officer, Michigan Health & Hospital Association

Workshop Specifics


Registration is open to all Michigan HIIN member hospitals. There is no charge to attend the Spring 2017 Workshop; however, registration is required. Registration may be completed online or by submitting a completed registration form. 

Space is limited, and registrations received after May 19, 2017, will be taken on a first-come, first-served basis. Confirmations will be sent via email. If you do not receive a registration confirmation or you would like to be placed on a waitlist following the May 19 deadline, contact Tammy Nault at or (517) 886-8369.

Please note: this event may be photographed or videotaped. Your attendance will indicate your consent for the use of such photographs and video for educational and/or promotional purposes.


As with other CMS-sponsored events, breakfast and lunch will NOT be served. Participants will be given ample time during the lunch hour for on-your-own dining at restaurants located near the meeting venue.


Overnight accommodations are available at the East Lansing Marriott at University Place. Please make reservations by April 23 to receive a discounted room reservation rate of $169 per night. Any reservations made after this date will be confirmed by the hotel based on room availability. Reservations can be made online or by calling (888) 236-2427. Please mention the MHA Keystone HRO Tier One Workshop to receive the discounted room rate.


Parking is available at the Charles Street Garage, which is located at 121 Charles St. and connected to the East Lansing Marriott by a skywalk. There is also public parking available in other gated lots, pay-by-space lots and street meters. A full list of East Lansing parking locations is available online


If you have any special needs or concerns regarding program site access or your participation in the program, contact Tammy Nault at or (517) 886-8369. To best respond to your needs, please inquire in advance of the event.


Please give notice of cancellation at least 72 hours in advance of the meeting. 


Follow the MHA Keystone Center on Twitter and LinkedIn for event updates. Join the conversation the day of the event by using #MHAKeystone.

Upcoming HRO Tier 1 Meetings being facilitated by The Joint Commission Center for Transforming Healthcare

June 9 - Illinois Hospital Association - details coming soon

June 14 - Wisconsin Hospital Association

Leading Michigan to Better Health

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